// Platform

A toolkit built for the modern social team.

Eight integrated product pillars. One subscription. No more switching tabs between Hootsuite, Sprout, Buffer, Sprinklr and a spreadsheet.

// Publishing

Plan, schedule, and ship at every scale

From a one-person brand to a 200-seat agency calendar.

Visual Content Calendar

Drag-and-drop week, month, list, and team views. See every brand and network at a glance.

AI Best-Time Suggestions

Per-account ML model predicts when each post will perform best. No guessing required.

Approval Workflows

Custom multi-step flows. Slack/email notifications. SLAs on stuck approvals.

Bulk CSV Upload

Schedule 500 posts in two clicks. Validate, edit, and publish in batches.

Asset Library

Centralized brand kits, logos, fonts. Search, tag, and version-control every asset.

Platform-Native Composers

Reels, carousels, threads, shorts, articles — never wrestle character limits again.

Tags & Campaigns

Group posts by campaign, product, region. Reuse top-performers as templates.

Multi-Brand Workspaces

Unlimited brands per workspace with per-brand permissions and reporting.

Auto-Queues & Recycling

Smart queues that refill themselves. Evergreen content recycled at peak times.

// Engagement

Every conversation, one inbox

Never miss a DM, mention, comment, or review again.

Unified Smart Inbox

DMs, mentions, comments, reviews across 8+ networks in one priority-sorted feed.

Rules Engine

Auto-tag, assign, route, translate, and prioritize with no-code rules.

AI Reply Drafts

On-brand reply suggestions in your tone. Edit and send in one click.

SLA Tracking

Configurable response-time targets per team, channel, or VIP segment.

Team Workload Balancing

Distribute conversations evenly. See agent capacity in real time.

Saved Replies & Macros

Pre-approved templates with merge fields. Stay fast and consistent.

Internal Notes & Mentions

Collaborate inline without leaving the inbox. Full audit history.

Live Translation

40+ languages auto-translated both inbound and outbound.

Spam & Toxicity Filters

AI hides spam, slurs, and threats before they hit your team's eyes.

// Analytics & Reporting

Reports your CMO will actually read

Cross-network performance, paid + organic, board-ready in seconds.

Cross-Network Dashboards

Unified KPIs across every channel. Slice by brand, campaign, region, or audience.

Paid + Organic Together

Stop reconciling Ads Manager exports. See full-funnel impact in one place.

White-Label PDF Reports

Scheduled weekly/monthly. Your logo, your colors, your client's name on the cover.

Competitor Benchmarking

Track up to 25 competitors. Share of voice, engagement rate, posting cadence.

Tags & UTM ROI

Tie social engagement to revenue with native UTM-based attribution.

Live Shareable Dashboards

Read-only links your clients can refresh without a login.

// Social Listening

Catch every conversation about your brand

Across millions of sources — social, news, blogs, forums, podcasts.

Boolean Queries

Build precise listening topics with operators, exclusions, and AI-generated suggestions.

Sentiment & Emotion

AI tags positive/negative/neutral plus joy, anger, sadness, surprise.

Spike & Crisis Alerts

Real-time notifications when volume or sentiment shifts. Mitigate crises early.

Influencer Discovery

Find creators already talking about your category and competitors.

Share of Voice

Quantify brand presence vs. category competitors with weekly trendlines.

Global Coverage

200+ countries, 100+ languages, news + forums + podcasts + reviews.

// Bitsocial AI

Your tireless social co-pilot

Trained on your brand voice. Helpful where it matters, invisible where it doesn't.

AI Composer

Generate platform-tailored post variants from a single brief. In your brand voice.

Reply Suggestions

Three on-brand response options per inbox message. Edit & send in seconds.

Translation & Localization

Translate inbound, draft outbound in 40+ languages.

Insight Summaries

Weekly digest of what worked, what flopped, and what to test next.

Auto-Tagging

AI classifies inbox messages by intent, urgency, and topic.

Trend Detection

Surfaces emerging hashtags, formats, and conversations before they peak.

// Employee Advocacy

Your team is your biggest channel

Curate share-worthy content your employees actually want to post.

Curated Content Feed

Marketing pre-approves posts. Employees share with one click — pre-written captions included.

Reach & EMV Tracking

Measure earned media value, top sharers, and revenue influenced.

Leaderboards & Rewards

Gamify sharing with points, badges, and tier rewards.

Campaign Broadcasts

Push priority campaigns to all employees with mobile notifications.

Compliance Guardrails

Pre-approved copy and legal disclaimers built into every share.

Departments & Segments

Send different content to sales, engineering, exec teams.

// Reviews & CRM

Close the loop with customer data

Reviews from every source. Conversations synced into your CRM.

Review Management

Google, Yelp, Facebook, App Store, Trustpilot — reply from one inbox.

Review Analytics

Track ratings, response time, sentiment by location and category.

AI Review Responses

On-brand replies that comply with your industry's regulations.

CRM Sync

Two-way sync with Salesforce, HubSpot, Zendesk. Every conversation becomes a contact event.

Contact Enrichment

Auto-enrich social profiles with email, company, and engagement history.

Pipeline Tasks

Convert social conversations into qualified leads with one click.

// Enterprise

Built for the world's most regulated teams

SOC 2 Type II. GDPR. HIPAA-ready. Audited annually.

SSO & SAML

Okta, Azure AD, Google Workspace, OneLogin. SCIM provisioning included.

Audit Logs

Every action logged and exportable. 7-year retention available.

Granular RBAC

Custom roles per workspace, per brand, per network.

Custom Approval Chains

Multi-step legal/compliance review with conditional routing.

DPA & MSA

Custom contracts, BAAs, regional data residency available.

Dedicated CSM

Named customer success manager + 24/7 priority support SLAs.

// FAQ

Common questions

Which networks are supported?+

Instagram, TikTok, LinkedIn, X (Twitter), Facebook, YouTube, Threads, Pinterest, Google Business Profile, plus reviews from Yelp, Trustpilot, App Store and Google Reviews.

Can I migrate from Hootsuite or Sprout Social?+

Yes — our white-glove migration team transfers your scheduled posts, content library, team members, and integrations at no cost on Business and Enterprise plans.

Is there a free trial?+

Every plan starts with a 14-day free trial. No credit card required. Cancel anytime, keep your data.

How does AI billing work?+

Every paid plan includes generous monthly AI credits. Need more? Top up bit-packs at predictable prices.

What about data security?+

We are SOC 2 Type II certified, GDPR compliant, and HIPAA-ready. We never use your data to train AI models.

Ready to ship better social?

Join 30,000+ teams replacing chaotic spreadsheets with Bitsocial.